Privacy Policy

Nexus Logistics & Investment Company Ltd ("we", "our", or "us") operates the website at https://nexuslogistics-sl.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us regarding our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Contact information — your name, email address, phone number, and company name when you submit an enquiry or quote request.
• Shipment and logistics information — cargo details, origin, destination, and service requirements submitted through our quote request form.
• Communication records — messages and correspondence sent to us via contact forms or email.
• Technical data — your IP address, browser type, device type, pages visited, and time spent on our website, collected automatically through standard web analytics tools.

We use the information we collect to:

• Respond to your enquiries and provide quotations for our logistics services.
• Process and fulfil service requests.
• Send confirmation and notification emails related to your enquiry.
• Improve the performance and content of our website.
• Comply with legal and regulatory obligations.

We do not use your information for unsolicited marketing communications. We will not sell, trade, or rent your personal information to third parties.

When you submit a quote request or contact form, you will receive an automated confirmation email. Our operations team will also receive a notification containing your submitted details to enable us to respond to your enquiry.

Our email communications are delivered via Resend, a third-party transactional email service. Resend processes email data in accordance with their own privacy policy.

Your data is processed and stored on secure infrastructure provided by Vercel (website hosting) and Sanity (content management). Both platforms maintain industry-standard security practices.

Form submissions are transmitted over encrypted HTTPS connections. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

No method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to analyse website traffic and improve user experience. We use Google Analytics and Microsoft Clarity to understand how visitors interact with our site.

These tools collect anonymised usage data including pages viewed, time on site, and device information. They do not collect personally identifiable information unless you have submitted it through a form.

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

We retain enquiry and contact information for as long as necessary to respond to your request and maintain accurate business records. If you would like your information removed from our records, please contact us at the email address below.

Our website integrates with the following third-party services:

• Sanity CMS — content management platform
• Vercel — website hosting and deployment
• Resend — transactional email delivery
• Google Analytics — website usage analytics
• Microsoft Clarity — user behaviour analytics
• WhatsApp — optional direct communication channel

Each of these services operates under their own privacy policies. We encourage you to review their policies independently.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information from our records.
• Object to our processing of your personal information.
• Withdraw any consent you have previously provided.

To exercise any of these rights, please contact us at [email protected].

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: